Diamond Alloys Privacy Policy

This policy, together with our Terms and Conditions, explain how Diamond Alloys may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the website you confirm to have understood and agreed to them.

Information we collect about you
We collect information about you when you:

  • Visit the website, and other sites accessible from the website
  • Fill out an enquiry form on the website
  • Register for our newsletters
  • Take part in promotions, competitions, customer surveys and questionnaires
  • Contact us e.g. in writing, by email, contact form or by calling customer services
Using your information
Collecting your personal information helps Diamond Alloys to better understand what you need from us. We use your information to:

  • Manage and improve the website
  • Personalise our services to you
  • Administer and operate your account
  • Process your booking
  • Tell you about important changes to the website and our services
  • Manage promotions, competitions, customer surveys and questionnaires
  • Check and verify your identity, and prevent or detect crime. In performing checks your information may be disclosed to credit reference agencies, who may keep a record of that information. This is not a credit check and your credit rating will be unaffected
  • Your personal information is safe with us and will never be released to companies outside Diamond Alloys for their marketing purposes
Marketing and research
If you agree, we may contact you:

  • With offers and information about Diamond Alloy’s products or services
  • With offers and information about other products or services in the group
  • For customer research e.g. to help improve our services
  • Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you

We like to hear your views to help us improve our service. To change your contact preferences simply let us know by email.

Disclosing your information
  • We will never disclose your information to anyone outside of Diamond Alloys except where we have your consent or where we are required or permitted to do so by law
Other websites
  • The website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours
Accessing your information
  • To obtain a copy of the information we hold about you, write to: Diamond Alloys, 6 Belvue Business Centre, Northolt, Middlesex, UB5 5QQ enclosing a cheque or postal order for £10 payable to "Diamond Alloys Limited". Please confirm your details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them
Changes to our policy
  • This policy replaces all previous versions and is correct as of October 2014. We reserve the right to change the policy at any time
Contacting us

Excellence as standard....that’s our Marque of Distinction

Our Opening Hours

Monday: 8:00am - 5:00pm
Tuesday: 8:00am - 5:00pm
Wednesday: 8:00am - 5:00pm
Thursday: 8:00am - 5:00pm
Friday: 8:00am - 5:00pm
Saturday: 9:00am - 12:00pm
Sunday: Closed

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